Workplace Communication: From Co-Workers to Clients

Learn effective interpersonal communication strategies and patterns for the workplace. Communication is the backbone of any workplace, whether it be between coworkers, to management or clients. Sometimes, we come across or even partake, in behavioural communication patterns, we don’t understand which can result in a breakdown of communication, affecting business and workplace relations. In this course, learners will develop an understanding of how interpersonal communication works, why it's important and how to avoid communication breakdown.