Handling Difficult Situations: A Counsellor’s Guide

Learn how to deal with conflict and defuse difficult situations like a professional. It’s a counsellor’s responsibility to help their clients cope with difficult experiences. When it comes to defusing emotionally difficult and dangerous situations, counsellors are the experts, so why not take their advice? In this course, you can explore different strategies for dealing with conflict and defusing difficult situations. Learn how to:


  • Deal with conflict and power imbalances
  • Manage anger effectively
  • Cope with difficult situations in a counselling environment
  • Help someone struggling with alcoholism
  • Work with suicidal or chronically depressed clients